• Internet Configuration
Support Details

Support via Website

We have a specially written Sahal Support Website with guides and troubleshooting advice for all clients.

Live Chat or Sahal Answers

Support via Email

We provide clients with 24 Hour Support. Simply log a ticket or send us an email and we will get back to you.

Email support@sahaltel.com or Submit a Ticket

Support via SMS

Want us to call you? Send an SMS and we'll call you back.

SMS "Help" to 32541

* SMS charged at R1.50.
Free SMSes do not apply.

Support via Phone

Throughout our 14 years we have always been dedicated to treating our clients with the utmost respect and delivering the best possible service aimed at not just satisfying but delighting!

011 612 7200

Mon-Fri 07:00-20:00
Sat-Sun 09:00-15:00

* Standard call rates.
Free minutes do not apply.

Most of these settings should be auto-detected, but in case you need to manually setup your devices, here are the settings relevant for the use of our network.

AWireless Modem/Router Settings

Protocol VPI VCI Encapsulation Primary DNS Secondary DNS
PPPoE 8 35 LLC 169.1.1.1 169.1.1.2

Application Settings

Protocol URL Port
Sahal POP3 Server mail.sahaltel.co.za 110
Sahal SMTP Server smtp.sahaltel.co.za 25
Sahal News Group Server news.sahaltel.co.za 119